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Ongoing observations by End Point people

Tips for job applicants

Consider this a public service announcement. This is a list of assorted suggestions to job applicants I’ve collected over the years based on my own observations and conversations I’ve had with others who were hiring.


  • When you apply for a job, make sure you actually have time to pursue it. It’s rude to say you’re too busy to interview except late in the evening or for 15 minutes on your cell phone in the parking lot outside work. Finding a job takes some investment and you shouldn’t waste potential employers’ time if you’re not ready to put some of your vacation time on the line.
  • This is old advice, but important as always: Don’t claim to have abilities or experience that you don’t! Be honest about your strengths and if directly asked, admit what you lack. We will find out anyway, and it’s pretty embarrassing to all of us to have to see you’re dishonest and clueless about something you claimed as a skill.
  • If you’re applying for a programming job, be prepared to show recent code samples. Saying that all your work is under NDA with employers may be true, but doesn’t help me see what your code is like. If you can’t show any code from work, you’ll need to have code from side projects or open source projects to show, most conveniently on GitHub. How else is anyone supposed to get familiar with your work?

Do some research

  • Take a few minutes to become at least minimally familiar with our company. If conversation reveals that you have not even reviewed the major sections of their website, it shows you’re not really interested and probably just spammed your application as widely as possible.
  • Read the complete job posting and pay attention to the details. You should already know whether it’s a contract or salaried position, full- or part-time, in office or telecommuting, etc. if the job description made that clear.
  • In correspondence and conversation with a potential employer, pay attention to details. Spell and pronounce names of people, companies, and software correctly. Use good capitalization and punctuation, and proofread your writing. It only takes an extra few seconds, but shows you care. You probably don’t want to work for an employer who is completely unforgiving on such matters, but an employer probably doesn’t want to hire you if you seem oblivious of all this. (For example, here’s an industry-specific tip: The short form of “PostgreSQL” is “Postgres” ending with a hard unvoiced “s”. Never “Postgre”!)

Watch your email

  • Sending me an empty email with only a resume attached is really lame.
  • When responding about a job by email, write a cover letter directly in the email body, specific to our company and the job.
  • Why would you use anything other than your first & last name in your email From: header when writing about a job? Cute nicknames look silly in this context and your first or last name only will not be easily searchable. The From text is often the first thing someone sees in an inbox, so make it presentable.
  • Send your resume in standard PDF format. Other formats are far more likely to have rendering oddities on computers other than your own. A link to your online resume is ok, but if that’s all you provide, make sure your website stays up! Yes, I’ve really had candidates provide only a link to an online resume and the website was down or displaying errors when I went to look at it.
  • While you’re looking for a job, check your email spam folder regularly to look for false positives from potential employers. It’s your loss if you overlook email that wrongly goes there.


  • When it’s time to schedule an interview, don’t share irrelevant details about how busy you are, and what you’re doing when that makes scheduling difficult. Just make time for the interview at one of the times when the interviewer can meet.
  • Be on time for scheduled interviews, whether on the phone or in person. That means paying attention to travel time, and time zone differences. And tracking your appointments on some kind of calendar.
  • During a phone interview, make sure you’re in a fairly quiet place and have a reliable phone connection. Cell phones often have poor audio quality, but if you must use one, use it somewhere that you know has good reception and stay put.
  • Give an interview your undivided attention. You shouldn’t be answering your phone, reading email or text messages, or spacing out and saying “sorry, can you repeat that?”
  • Be prepared to have a video chat on a Google+ Hangout, Skype, or similar.

This wasn’t meant to be an exhaustive list, but will help the attentive job-seeker. Much of it applies to all of us in normal business communication with our co-workers and others as well.

On a distantly related note, I recently came across this list of tips called How to Get the Best Customer Service (Anywhere). It appeared on SoftLayer’s blog and has a similar overall theme of approaching others respectfully, and communicating effectively.

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